How we collect, use and protect your personal information.
Last updated: 13 June 2026 · Effective from 1 January 2024
King Kaplo Creative Studio (Pty) Ltd (“King Kaplo”, “we”, “us” or “our”) is a creative, content and live event production company registered in South Africa. Our registered address is 1 Polofields Drive, Waterfall City, Gauteng.
We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and any other applicable South African legislation.
We collect only the information necessary to respond to your enquiries and deliver our services.
We do not collect sensitive personal information such as identity numbers, financial details or health information through this website.
We process your personal information only for the purposes set out below and only where we have a lawful basis to do so under POPIA.
We will not use your information for unsolicited marketing without your explicit consent.
We retain personal information only for as long as necessary for the purpose for which it was collected, or as required by applicable law.
Enquiry records are retained for up to 3 years from the date of last contact. Records relating to concluded contracts are retained for up to 7 years in line with South African tax and commercial law. Technical and website usage data is retained for up to 13 months.
We do not sell, rent or trade your personal information. We may share it only in the following limited circumstances:
We do not transfer your personal information outside South Africa without ensuring adequate data protection measures are in place.
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use the site.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website. For more information on managing cookies, visit allaboutcookies.org.
Under POPIA you have the following rights in respect of your personal information:
Request a copy of the personal information we hold about you.
Request that we correct inaccurate or incomplete information.
Request that we delete your information where there is no lawful reason for us to continue holding it.
Object to the processing of your information on grounds of legitimate interest.
Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.
Where processing is based on consent, withdraw that consent at any time.
To exercise any of these rights, contact our Information Officer at hello@kingkaplo.art. We will respond within 30 days.
If you are not satisfied with our response to a complaint, you have the right to contact the Information Regulator of South Africa:
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction or alteration. Our website is served over HTTPS (TLS encryption). Access to enquiry data is restricted to authorised personnel only. In the event of a data breach that is likely to affect your rights and interests, we will notify you and the Information Regulator as required by POPIA.
We may update this policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when it was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Direct all privacy-related queries to our Information Officer:
